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Changelog
June 5, 2025

Asks fields and Triage routing

Asks template showing new Asks fields for platform, customer, and priority. The platform field is marked as required.

Asks fields⁠

Customize your intake forms for Asks. Let users set priority, customer, or due date and allow them to upload files when submitting new Asks. Additionally, you can expose any label group as a dropdown field to help with up-front categorization.

Asks fields can be added to any existing issue template.

Asks form in Slack showing a customized layout with a required field for Platform (which selects a label within the platform label group) and optional fields to upload files and attach a customer to the Ask

Triage routing⁠

Automatically route Triage issues to the right team or assignee based on predefined rules. You can create triggers from nearly any combination of parameters including the priority, creator, template, project, due date or SLA status, then choose how the issue should be processed. Use rules to:

  • Assign issues to specific members or agents
  • Mark specific issues as high-priority
  • Move issues to their appropriate teams

Configure Triage rules from Team settings > Triage.

Triage rules in the Rider App team showing one rule that marks issues from specific customers as high priority and another that moves any issues with an iOS label to the Mobile team

When combined, Asks fields and Triage routing eliminate manual work and help you scale intake workflows. Users fill out what they know and automations send the issue to the right team or assignee.

Asks is available on business and enterprise plans. Triage routing is available on enterprise plans. To try either of these features, start an enterprise trial.

ChatGPT Deep Research integration⁠

Access your Linear data in ChatGPT. Ask questions, analyze trends, and get insights across your entire workspace when running deep research queries. Available for ChatGPT Plus and Pro subscribers.

Linear MCP server available in Cursor 1.0⁠

Linear now supports Cursor's one-click MCP server installs with OAuth2 based authentication. Install Linear from Cursor's Tools directory or open Cursor directly.

  • Fixed the broken layout of archived issues in some scenarios
  • Fixed an issue where users mentioned in Slack on the synced thread for a private Ask would not be notified in Linear
  • Substring matches are now properly returned when searching for customers in a Slack dialog
  • Fixed the "updated by" field on documents to be set correctly
  • Fixed a bug where it was not possible to select in front of a mention at the start of a heading
  • Fixed comments left on wide tables to correctly scroll into view.
  • Fixed a bug where changing code block languages failed after editing the document
  • Removed inline comments when duplicating documents.
  • Fixed a problem where it sometimes wasn't possible to edit inline comments
  • Clicking the issue ID in the page title no longer removes the navigation arrows from the issue page.
  • When creating a new label, color selection changes are immediately visible in the list
  • Users subscribed to views filtered by the added to cycle period filter are now correctly notified when a new issue is added to the view
  • The OAuth app details page now always shows the "App user" if installed, regardless of the number and timing of member installations.
  • Fixed an issue where project start and target dates could not be cleared or removed from the date edit modal
  • Fixed overdue status calculation for projects with quarterly or monthly target dates
  • Fixed a problem with clashing shortcuts for reminding and snoozing notifications. H is now used for snoozing and H Shift for reminding about issues/projects, etc.
  • Introduced shortcuts for "Create issue" and "Search"
  • Added the ability to download media content (images and videos)
  • The page header no longer overflows the screen when adding filters
  • Customers with the same name now appear first when merging customers
  • Customer statuses can now be customized
  • Miro boards can now be embedded in Linear documents, comments, and issue descriptions.
  • Added new buttons to control indentation level when editing lists
  • Added display settings to project lists. Customize the properties that display on each row, as well as whether to include closed projects.
  • You can now filter your teams by their identifier instead of just by name.
  • Improved clarity of push notifications for text-free comments
  • Issues that only momentarily match views won't trigger view notifications
  • The OAuth app details page now shows how many additional members installed the app, beyond the first 10 displayed users.
  • Team quick filters are now structured to match the parent/sub-team hierarchy
  • You will now see all initiatives as individual controls in the project details sidebar
  • The hover animation now feels snappier as it no longer has a quick fade-out
  • Added an option to clear the applied template when creating issues
  • We now preserve the child team when making a copy of an issue
  • Issues and projects show more properties in search
  • Users can now configure which notifications they receive in the mobile app from the mobile app.
  • Added syncedWith on Issue and Comment webhooks to unify with GraphQL responses.
  • Comment webhooks now contain botActor to indicate when the comment was created with actor=application
  • createAsUser and displayIconUrl inputs are now respected when creating comments in synced Slack threads
  • The gitHubUserId field is now exposed on User when the user has linked their GitHub account to their Linear account.
  • We now support using the createAsUser parameter with actor=app OAuth tokens.
  • Fixed the Move Up/Down keyboard shortcut not working on lists without any grouping
  • You can navigate back from full-page search using Escape.